What to Expect
Please arrive no more than 10 minutes early. No food or beverages, please.
Remember to bring a debit or credit card for payments and gratuities, as we do not handle cash. (Please note that American Express is not accepted.)
Our team is trained in disinfecting and sanitation practices, as well as workplace safety, including COVID-19 Barbicide Certification, IPAC (Infection Prevention and Control) training, and WHMIS (Workplace Hazardous Materials Information System) training. This includes washing hands and using sanitizer before and after each guest, sanitizing wash stations, scissors, combs, and tools after each use, and ensuring that stations and chairs are sanitized before each client leaves. We also use a fresh cape and towel for every guest.
Curly-Doo™
Arrive with 2nd day washed, fully dried, detangled but still curly, using your regular products. Tangled hair may incur up to $78.50 for detangling. Please come tangle-free if possible. (Please avoid brushing out your curls) All this helps us see your texture, how they shape your face and how you do it on your own.
Our Dry-Cut Curly Services
Arrive with first day washed, fully dried, and styled hair, detangled but still curly, using your regular products.
For our Dry-Cut Curly™ Method, we start the shaping and cutting process with your curls down, fully dried, and styled naturally. This approach helps us determine your spring factor and ensures that never too much gets taken off…
Tangled hair may incur up to $78.50 for detangling. Please come tangle-free if possible. (Please avoid brushing out your curls) All this helps us see your texture, how they shape your face and how you do it on your own.
DCC Express TM: You may want to bring a favourite hair scarf or scrunchy on this service until you get a chance to wash & style your hair at home again.
This offer is only valid for customers whose last appointment was either a Dry-Cut Curly or DCC Express within the last 6 months. The DCC Express service can be booked back-to-back up to two times before you need to schedule another Dry-Cut Curly.
Colour/Lightening Services
Please arrive with no more than 2nd day washed hair. If you’re currently using products that contain ingredients like coconut oil or olive oil, we ask that you shampoo your curls the day before. Heavy oil products can interfere with colour results, so we recommend coming in with only lightweight leave-in conditioner.
Note Our Lightening services: When booking/bundling the Dry-Cut Curly service with a LIGHTENING service, we deduct $32.00 with the exception for a root colour. If toner is not applied/needed $48.00 will be taken off your service that day.