The Curl Ambassadors Privacy Policy
Last Updated: January 2024
Table of Contents
Our Commitment To Data Security
Our Commitment To Children’s Privacy
How You Can Access Or Correct Your Information
Our Commitment To Privacy
Your privacy is important to The Curl Ambassadors. To better protect your privacy The Curl Ambassadors provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the curlambassadors.ca website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- Email address
- Phone number(s)
- Credit/Debit Card Information
- Information about your hair
- Information about your preferred time of service
- Other information requested voluntarily which enables The Curl Ambassadors to offer our users with an optimal online experience
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address, or if you submit information about the person or company that referred you to The Curl Ambassadors or if you submit information about your child or family member that is interested in our services. In this circumstance, the types of personal information collected are:
- Name
- Address
- Phone Number
- Information about your hair
- Information about your preferred time of service
- Other information requested voluntarily which enables The Curl Ambassadors to offer our users with an optimal online experience (etc.)
The Way We Use Information
We use the information you provide about yourself in order to answer your questions and book your appointment or a free quote. We do not share this information with any outside parties.
SOCIAL MEDIA
If you interact with us on our social media handles on websites like Facebook, Instagram, Twitter or Linkedin, then we may obtain information about you, (for example, if you publicly tag us in a photo, like our post, or even visit our social media profile). The information we receive will depend on your privacy settings for each social media platform.
When you submit a query for an appointment or subscribe to our mailing list, we receive voluntary access to your information (name, email address and phone number). We use this information to send you promotional emails and newsletters (if you opt-in).
Remarketing Privacy Policy
This website uses Facebook and Google Ads’ remarketing service as well as other remarketing/advertising platforms to advertise on third-party websites to previous visitors of our site. It could mean that we advertise to previous visitors who have completed a task on our site, for example, using the contact form to make an enquiry or book an appointment.
This could be in the form of an advertisement on Facebook, the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to this website. Of course, any data collected will be used in accordance with our own privacy policy and Facebook and Google’s privacy policies.
You may control your ad preferences by visiting the links below:
Google – https://adssettings.google.com/
Facebook – https://www.facebook.com/help/568137493302217
Form Entries
We may collect and store information provided by users in web forms on our website, even if the form is not submitted. This information includes but is not limited to, contact details such as name, email address, and phone number. We use this data to facilitate communication with users who may have started but not completed a form submission to assist them with their inquiries or requests. By using our website, you consent to the collection and storage of this information for the purpose of improving user experience and providing assistance. We prioritize the security and privacy of your data and will not share it with third parties without your consent, as outlined in our privacy policy.
Use of ‘Cookies’
Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. This helps us to deliver a better, more personalized service when you browse our website and improve our services.
It is possible to switch off cookies by setting your browser preferences. Here are a few articles that may help:
- Switching off cookies in chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
- Switching off cookies in Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Switching off cookies in Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Please note: turning off cookies may result in a loss of functionality when using our website.
- Third-party vendors, including Google, show our ads on sites on the internet.
- Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website.
- You may opt-out of Google’s use of cookies by visiting the Google advertising opt-out page – https://www.google.com/privacy_ads.html
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses.
Please note that your information is saved on our server as you enter it on our forms.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. We may collect information from individuals over the age of 13 who have submitted information about their children or individuals under the age of 13, in order to book a hair appointment or consultation.
How You Can Access Or Correct Your Information
If you wish to change any information that you have provided to us through our website curlambassadors.ca, please call us.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1 (855) 928-7563.
